FAQs
How long is the warranty period for the products on your website?
The warranty period for our website products is 2 years.
Do all the products on your website come with installation instructions?
Yes, the products on our website come with installation instructions
Do all the lamps I buy have LED light sources?
Yes, the lamps you buy on our website all have LED light sources.
Do I need to register an account to place an order from your website?
No, you do not need to register an account to place an order. Of course, if you want to have a better shopping experience, you can register an account.
How do I place an order?
To place an order, you need to complete the following steps
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1: Select the product and quantity you prefer, then click the "Add To Cart".
2: If your confirm your selection, click the "VIEW CART", or click the "CHECK OUT" button.
3.Fill your delivery information, your name, address, phone number, email, etc. Please make sure the information you fill in is accurate and valid, beacause we will use this information to ship the order to you.
4.If have discount code,you can enter discount code and click apply.
5.Select the shipping method and confirm the amount of your order, then click "Pay now" button.
6.Complete payment according to the instructions.
What Payment Methods Are Accepted?
We accept PayPal for payment on the website.
How do I cancel or modify an order?
If you need to cancel or change your order, please contact us by email as soon as possible.
How do I track my order?
After we ship the item, we will upload the logistics tracking number. You can check it on the TRACK YOUR ORDER page, or contact us directly by email.
Where can we ship to?
We provide international transportation. Including but not limited to the following regions (North America, Europe, Southeast Asia, Japan, Korea, Hong Kong, Australia, New Zealand, UAE, Saudi Arabia, Kuwait, etc). If your shopping address is not in the above regions, you still want to buy from us products, please contact us by email. More detail you can see in shipping policy.
How much is the shipping cost?
We offer Standard Free Delivery Shipping Service for all orders placed on our website. We also offer Expedited Delivery Shipping Service, it needs an additional fee.
How long is the shipping time for my order?